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Free Exchanges & 30-Day Guarantee ✨
Free Exchanges & 30-Day Guarantee ✨

FAQ (Frequently Asked Questions)

1. What are your delivery times?
We process and ship orders within 1-2 business days. For domestic orders, delivery typically takes 3-5 business days. International deliveries may take 7-14 business days depending on the destination. Please note that delivery delays can occur due to external factors.

2. What payment methods do you accept?
We accept payments via major credit cards (Visa, MasterCard, American Express) and other electronic payment methods available at checkout.

3. How can I return or exchange a product?
If you wish to return or exchange an item, please contact our customer service team at contact@prosafetyshoes.com within 30 days of receiving your order. The product must be in its original condition, unused, and in the original packaging.

4. Do you offer a warranty?
Yes, we offer a 30-day warranty on all products from the date of receipt. If you experience any issues with your product, please contact us within 30 days to arrange a return or exchange.

5. Can I exchange for a different size?
Yes, if your shoes don’t fit, we offer a size exchange free of charge. Please contact us within 30 days of receiving your order, and we will arrange the exchange.

6. What are the benefits of ordering safety shoes from us?
Our safety shoes are designed to offer both comfort and maximum protection. We specialize in high-quality, durable shoes that meet the safety standards required for various industries. We also offer competitive prices and excellent customer service.

7. In what situations should I wear safety shoes?
Safety shoes should be worn in environments where your feet are at risk of injury from heavy objects, sharp materials, or chemicals. They are essential for construction sites, warehouses, manufacturing plants, and any workplace that poses physical risks to your feet.

8. How do I track my order?
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package through the USPS website.