We are committed to the quality of our products and offer a 30-day warranty on all of our safety shoes, starting from the date of receipt.
How to file a warranty claim:
- Contact our customer service team at contact@prosafetyshoes.com with your order number.
- Provide a brief description of the issue you are experiencing. Including photos of the product will help us process your claim faster.
- Our team will review your claim and respond within 3-5 business days.
In most cases, we prioritize customer satisfaction and will offer a replacement or exchange at no extra cost to you.
If you have any questions about our warranty policy, feel free to reach out to us.